Mains Powered Escalator Travellator Sweeper

8 Most Common Escalator Cleaner Questions (FAQ)

Let’s be honest, cleaning escalators isn’t exactly the highlight of anyone’s day. But someone’s got to do it, and if you’re reading this, that someone might be you. Maybe you’ve been handed the responsibility, maybe you’ve drawn the short straw, or maybe you’re just curious. Either way, you’ve probably got a few questions rattling around your head. That’s where we come in. We’ve rounded up the most Common Escalator Cleaner Questions people ask when they start messing around with escalator cleaning machines, so you don’t have to look like you’re winging it.

Check out our range of NEW, REFURBISHED, and RENTED escalator cleaners!

How often should I clean an escalator?

schedule / calendar

Every day? Every week? Only when something starts growing on it? The truth is, there’s no one-size-fits-all answer, but escalators in high-traffic areas like shopping centres, airports, and train stations usually need a light daily clean and a deep clean once a month. If your escalator looks like it’s been hosting a festival, then yes, it’s overdue.

Can I use a regular floor cleaner on escalators?

cross wrong, no, avoid

Short answer: please don’t. Regular floor cleaners and their machines aren’t built to deal with the ridges and grooves of escalator steps. It’s like trying to brush your teeth with a mop. Escalator cleaning machines are designed to get into those little nooks and crannies without tearing the whole thing apart. Use the wrong gear, and you might as well start budgeting for repairs.

Are escalator cleaners hard to use?

easy, user friendly

They look like something out of a sci-fi film, but no, they’re surprisingly user-friendly. Most modern machines are built so that even someone who thinks “lefty-loosey” is a yoga pose can operate them. That said, a bit of training doesn’t hurt. Push a few wrong buttons and you could accidentally polish your shoes instead of the escalator.

Will cleaning my escalator actually make a difference?

Mains Powered Escalator Travellator Sweeper

Absolutely. A filthy escalator isn’t just an eyesore; it’s a safety hazard. Grit and grime can clog up the mechanism, wear down the treads, and make the steps slippery. Think of it like flossing for your escalator. Not glamorous, but if you skip it for too long, you’ll regret it.

What kind of machines are available for cleaning escalators?

Rotowash Escalator and Travelator cleaning machine hire deep cleans the surfaces of the escalators and travelators. This machine washes and dries the escalator in a single pass. Suitable for shopping centres, fitness centres, shopping malls, airports, in fact anywhere that escalator cleaner hire or travelator cleaner hire is required

You’ve got a few options. There are dry machines, wet machines, and the hybrids. Dry machines use brushes and suction to pick up dirt and dust, no water involved, so less drying time. Wet machines use cleaning fluid and water to really scrub down the steps. Hybrids do both, for the indecisive among us.

If you’re after a decent selection, sites like this one can sort you out.

Check out our range of NEW, REFURBISHED, and RENTED escalator cleaners!

Can escalator cleaners damage the escalator?

Rotowash Escalator and Travelator cleaning machine hire deep cleans the surfaces of the escalators and travelators. This machine washes and dries the escalator in a single pass. Suitable for shopping centres, fitness centres, shopping malls, airports, in fact anywhere that escalator cleaner hire or travelator cleaner hire is required

Only if you treat the machine like a battering ram. Used properly, escalator cleaners are gentle enough to do the job without leaving the escalator in worse shape than before. But if you go full cowboy on the settings, use the wrong detergent, or forget to remove loose items beforehand, things could get…interesting. Always read the manual. It’s not just for decoration.

Do I need to stop the escalator to clean it?

Yes. You’re not trying to win a game of Frogger. Most cleaning machines are designed for use when the escalator is stationary. It’s safer, more effective, and means you won’t accidentally ride the escalator to glory while holding a 50kg cleaning unit. Some dry cleaners can be used while the steps are moving, but they’re the exception, not the rule.

How long does it take to clean an escalator?

time symbol

Depends how filthy it is. A quick dry clean could take 15–30 minutes. A full wet clean might set you back an hour or more. Plan accordingly, maybe not right before a royal visit or just before the morning rush. You’ll want time for the escalator to dry, unless you enjoy watching people do unplanned gymnastics.

Are escalator cleaners expensive?

save-money-icon

Compared to what, a new escalator? The machines aren’t cheap, but they’re a lot less costly than 

replacing parts worn down by years of gunk and neglect. Think of them as an investment in not having to explain why your escalator sounds like a dying whale. Plus, you can always hire one if you’re not keen on owning.

Can I clean the sides and rails with the same machine?

The Rotowash M45 ESC escalator cleaning machines, available to buy new, used, refurbished or hire. Our escalator cleaner hire or buy options cater for general maintenance and deep cleaning of the escalators and travelators including the up risers. Buy or hire an escalator or travelator cleaning machine for shops, airports, sports and shopping centres etc.

Nope. Escalator cleaners focus on the steps. For the handrails and glass sides, you’ll need separate tools, usually spray-on cleaners and microfibre cloths. Or a very enthusiastic intern. Just remember: people touch the rails constantly. If the steps are a safety issue, the rails are a germ buffet.

What cleaning solution should I use?

detergent

Stick with whatever the manufacturer recommends. No, fairy liquid doesn’t count, and neither does that mystery bottle under the sink. The right solution will clean thoroughly without damaging the escalator’s finish or gumming up the works. If you’re not sure, check with your supplier, or risk turning your escalator into a skating rink.

Can I use a hire machine or should I buy one?

hire vs buy

If you’re cleaning escalators regularly, say, in a mall or transport hub, owning might make more sense long-term. If it’s more of a “once every few months” job, hiring is a no-brainer. Hiring also lets you try before you commit. Think of it like dating before getting married, but with more detergent.

How loud are escalator cleaning machines?

noise, low volume, quiet

Loud enough that you won’t be whispering sweet nothings over one, but not loud enough to wake the dead. Most of them hum along at a reasonable volume. Still, if you’re cleaning in the middle of a quiet office block, maybe give folks a heads-up. Or don’t. Live a little.

What’s the biggest mistake people make when cleaning escalators?

Common Mistakes to Avoid When Operating Industrial Cleaning Machines. doh

Trying to rush it. People skip prep, use too much liquid, or forget to remove debris. Ever seen an escalator choke on a rogue paperclip? It’s not pretty. Take your time. Prep the area. Read the instructions. Then act like you know what you’re doing, people are watching.

Is escalator cleaning really necessary?

5 Best Cleaning Machines to Clean a Shopping Centre, Karcher BR 47/35 Esc

Only if you want them to last. And to look good. And not trap every bit of dust, grease, chewing gum and mystery fluff from everyone’s shoes. Neglecting it is like never washing your car, it still works, but after a while, people start to talk.

Where can I find a good escalator cleaner?

choosing the right industrial cleaning machine

Glad you asked. You can start with something like the options listed below; they’ve got a range of machines depending on your needs, budget, and level of enthusiasm for scrubbing moving stairs.

Check out our range of NEW, REFURBISHED, and RENTED escalator cleaners!

Whether you’re a cleaning pro or just dipping your toe into the world of escalator hygiene, understanding the most Common Escalator Cleaner Questions can save you from costly mistakes, weird noises, and escalators that look like they’ve been through a warzone. Clean escalators don’t just look better, they last longer, work safer, and don’t leave your visitors wondering what exactly they’ve just stepped on.


Cleaning Equipment Services Ltd hire and sell a wide range of new and second-hand top-of-the-line cleaning equipment from industrial vacuums and floor scrubbers to pressure washers and floor polishers etc. Additionally, we also hire powerful steam cleaners at Pure Steam Cleaners. We’re always available to answer any questions and provide guidance on the best cleaning methods and procedures. We’re also very patient and accommodating with explaining the operation and maintenance of the equipment.

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